Laboratory Services
CLIA-certified, high-complexity testing with the turnaround time programs demand.
Overview
Our laboratory is CLIA-certified for high-complexity testing and operates with the quality systems and chain-of-custody protocols required by community health, clinical, and research programs. We process specimens from our self-collection test kits as well as samples collected at partner sites and client facilities — delivering results electronically with full audit trails.
24/7/365
Lab Operations
Gold
Standard Performance
HL7/FHIR
Results Delivery
Custom
LDTs
How It Works
Specimen Receipt & Accessioning
Specimens arrive at our lab via mail or courier. Each specimen is logged, verified against the requisition, and entered into our LIMS.
Testing & Analysis
Specimens are processed using validated assays on calibrated instrumentation with full QC documentation.
Results & Reporting
Results are reviewed, approved, and delivered electronically — to participants, ordering providers, program administrators, and public health authorities as required.
Data & Compliance
All results are stored in compliance with HIPAA, CLIA, and applicable state regulations. Audit trails and chain-of-custody documentation are maintained for every specimen.
What Makes Us Different
Frequently Asked Questions
What certifications does the Neelyx laboratory hold?
Our laboratory holds CLIA certification for high-complexity testing and operates under strict quality management protocols. We maintain compliance with all applicable federal and state laboratory regulations, and undergo regular proficiency testing and inspections to ensure the highest standards of accuracy and reliability.
What is the turnaround time for results?
Standard turnaround time is 24 to 48 hours from the time a specimen is received at our laboratory. For time-sensitive programs, we offer expedited processing options. Our 24/7 laboratory operations ensure consistent turnaround even during high-volume periods.
How are results delivered to ordering organizations?
Results are delivered electronically through multiple channels including our secure web portal, HL7/FHIR integration, RESTful API, and automated email notifications. We configure the delivery method to match your existing workflows and can support multiple reporting channels simultaneously.
What types of testing does the lab perform?
Our CLIA-certified lab performs a broad range of testing including infectious disease panels, metabolic and wellness screenings, hormone and endocrine testing, toxicology, and custom research assays. We offer over 200 validated test panels and can develop new panels for specialized program needs.